Effective Date: 2026
Website: Masale & Pickles

At Masale & Pickles, we are committed to delivering fresh, authentic masale and pickles to your doorstep safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Locations

We currently ship orders across India.
International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 1–2 business days after successful payment confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

3. Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location

  • Remote or rural areas may require additional delivery time

Please note that delivery timelines are approximate and may vary due to courier operations or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Free shipping offers, if available, will be mentioned on the website

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp so you can monitor the delivery status.

6. Packaging

All products are hygienically packed using food-grade materials to maintain freshness, prevent leakage, and ensure safe delivery.

7. Delays & Exceptions

Masale & Pickles is not responsible for delays caused by:

  • Courier service issues

  • Natural calamities

  • Government restrictions or strikes

  • Incorrect or incomplete shipping addresses provided by the customer

8. Damaged or Missing Orders

If your order arrives damaged or incomplete:

  • Contact us within 48 hours of delivery

  • Share clear photos or videos of the package and product

Our team will assist you with a replacement or resolution as per our policy.

9. Address Accuracy

Please ensure your delivery address and contact details are accurate. Masale & Pickles will not be responsible for failed deliveries due to incorrect information.

10. Contact Us

For any shipping-related queries, please contact us:

Masale & Pickles
📞 Phone / WhatsApp: +91 9311806687
✉️ Email: preetifoods1988@gmail.com
📍 Faridabad, Haryana – 121004